Welcome to Axle

Axle brings your fleet’s maintenance work into one place—from the first report of an issue through repair, review, and reporting.

Use Axle to:

• Review incoming work requests and preventive maintenance needs.
• Create and track repair orders.
• Assign work to technicians.
• Record labor, parts, notes, and photos.
• Manage repairs completed by outside service providers.
• Keep a complete maintenance history for every asset.

Choose how your fleet handles repairs

Start with the guide that best matches your operation.

If you repair vehicles in your own shop

Choose Getting started: Repairs in your shop if your team has technicians who complete maintenance or repairs.

You’ll learn how to:

1. Create a work request.
2. Create and assign a repair order.
3. Have a technician record the work in Pocket Tech.
4. Review the completed work and close the repair order.

If you use outside service providers

Choose Getting started: Repairs with outside service providers if you send most or all repair work to vendors.

You’ll learn how to:

1. Create a work request.
2. Send the repair to a service provider.
3. Track the repair and its approval limit.
4. Review the completed work and vendor documents.
5. Close the ticket and preserve the repair in the asset’s history.

If you do both

Many fleets complete routine work internally and use outside providers for breakdowns, overflow, warranty work, or specialized repairs. If that describes your fleet, follow both guides. Axle keeps internal and outside work together so each asset has one complete maintenance record.⁠⁠