Send a repair request to a service provider


  1. Go to Intake and open a work request.

  1. Click "Approve" and "Create external ticket".

  1. Toggle to "Send via Axle" and select a service provider.

  1. Optionally, choose to require an estimate from the service provider before they start work.

  1. Select the contact person to send the ticket to in the "Via email" dropdown, and click "Create & send".

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